Technology is
involved in all aspects of our life, but what is the impact of new technologies
on business organizations? The Internet has undoubtedly become one of the best
ways of selling and reaching consumers nowadays.
The concept of
the value chain from Porter has been one of the most highly diffused business
management models over the last few years. However, in the network economy, the
new economy and the Information Society, this business model has changed
drastically due to ICT’s extensive implementation.
Below is a
list of the new concepts brought to us by the new technologies that you can
apply to your organization to stay up-to-date.
New
organizational models: Some of the main effects ICT has had on
organizations is the reduction in the size of the organizational units and the
redefinition of business processes and chain values. In this new economy,
companies are less hierarchical, more flexible and more decentralized, and they
work with multidisciplinary profiles that rely on the real time information to
deliver products and services specifically tailored to the market and clients.
E-business
models: E-business models enable the fragmentation of business processes at
basically any scale, no matter how small. Digitalization has brought a big fragmentation
of media and supports, and due to this concept, each company offers just a few
products or services focusing on a core competency and implements cooperative
strategies with other companies.
Process
reengineering: This process is a business management strategy focused on
the analysis and design of workflows and business processes within an
organization in order to improve operational costs, quality, customer service
and speed.
Know-how:
For centuries, the know-how of family businesses has been handed down from
generation to generation, enhancing and exploiting the most effective and
efficient knowledge. Thanks to ICT, the need-to-know requirements of today and
tomorrow can be determined, and weaknesses can be identified, allowing people
to apply knowledge effectively and efficiently to make better informed
decisions.
Work
shifting: New technologies allow employees to work in a remote area away
from the office by giving them the option to choose their work schedule and
location.
E-recruitment:
The search, selection and recruitment of candidates has changed dramatically
with the Internet. Electronic selection is becoming an important tactic in most
companies. Electronic selection owes its success to its ability of attracting
and retaining talent, as well as speed and cost reduction.
E-learning:
E-learning is one of the main solutions offering a more individual and flexible
education in terms of learning pace, frequency, time, place and peer group.
Thanks to e-learning, people can get a quality education at any time regardless
of their location.
Collaborative
design: New technologies provide tools to employees to work simultaneously
in several parts of the world. In this sense, collaborative design allows the
exchange of information in real time between team members no matter the
location.
E-procurement:
Thanks to this concept, procurement processes of indirect goods and services
can be automatized via the Internet in a far more flexible manner than
traditional shopping. Decreasing costs, reducing the time of purchase cycle and
process efficiency are some of the main benefits of this type of procedure.
ERM:
Meaning Enterprise Resource Management refers to the management of all assets
and resources of the company.
SCM:
Supply Chain Management drives the management via the Internet of the flow of
goods, services, money and the information shared with suppliers, producers
etc. This concept facilitates a reduction in production and distribution costs.
Automated
manufacturing: Making production processes are increasingly automated
bringing greater accuracy, cost savings and flexibility and can produce
customized products for global markets (concepts that were completely
incompatible until now).
E-fulfilment:
An e-business strategy must ensure that once the customer has placed an order
online, he can receive the product or service under the established conditions.
Virtual
Store: A website is your shop window,so it’s important to take care of
specific aspects such as presentation and the ease and speed of operations and
navigation function.
Electronic
markets: These type of markets are a virtual representation of physical
markets. The main difference between them is that there’s at least an
electronic component in the electronic market.
CRM:
Customer Relationship Management is a business strategy focused on customers
used for gathering as much information as possible about them in order to build
long-term relationships and increase the user satisfaction.
source: shapingtheodds
